At humfly.shop, we strive to deliver your orders efficiently to you or your designated recipient in supported areas. This policy outlines our shipping procedures, costs, and estimated delivery times for in-stock items.
1. Shipping Overview
- Order Processing: In-stock items ship the next business day (Monday–Friday, excluding holidays) if ordered before 15:00 China Standard Time. Out-of-stock items ship as soon as they become available.
- International Shipping: All orders are shipped directly from China, making them international packages. Local customs taxes and clearance assistance may apply. We will notify you via email regarding any customs requirements.
- Order Review: All orders are subject to review, which may affect shipping times.
- Combined Shipments: Orders with the same shipping address or large quantities of custom products may be combined and shipped in a single box for efficiency.
2. Shipping Rates
| Order Value | Standard Shipping Cost |
|---|---|
| $0.00 – $20.00 | $9.83 |
| $20.01 – $350.00+ | FREE |
- Free Shipping: Orders over $20.00 qualify for free standard shipping. Note: Shipping costs may vary at checkout in certain areas.
- Exclusions: Free shipping applies to merchandise only; taxes or gift card values do not count toward the merchandise total.
- Delivery Method: The shipping method for free orders is selected by our team based on your delivery address. Upgrades are not available for free shipping.
3. Estimated Delivery Times
- Standard Delivery: 7–15 business days, depending on your location.
- Rural Areas: May require an additional 3 business days (total up to 8 business days, Monday–Friday, excluding holidays).
- Carrier: Most orders are delivered via FedEx within 10 business days (Monday–Friday, excluding holidays).
- Restricted Areas: Shipping may not be available in certain regions due to local restrictions.
4. Shipping & Service Delays
- Estimated Dates: Shipping dates are estimates based on carrier schedules.
- Delays: Unexpected events (e.g., severe weather, natural disasters, or unscheduled disruptions) may cause delays. We appreciate your patience in such cases.
5. Tracking Your Package
- Order Confirmation: If you provide an email address, we will send a ship confirmation email with a tracking number when your order ships.
- Track Your Order: Use the tracking number on the carrier’s website or visit our Track Order page to monitor your package’s status.
6. Contact Us
For questions about shipping or your order, please contact us at [email protected].